Providing Customized Solutions and Operational Excellence After the Sell

Corporate Profile

PALCO was founded in 1986 in Huntsville, Alabama. In 2004, the company acquired Teranetix, the sustaining engineering, logistics and repair division of Fortune 500 company Intergraph Corporation, which specialized in leading-edge enterprise computing and network hardware for mission critical applications (including Security, Government, and Infrastructure). In 2010, PALCO opened our doors in The Netherlands to service the EMEA region. In 2014, PALCO expanded our global reach yet again in Juarez, Mexico and Penang, Malaysia. As of 2018, PALCO is broadening our footprint in the United States and APAC.

About Us

PALCO is redefining the Reverse Logistics industry with innovative solutions and cutting-edge capabilities. PALCO’s professionals specialize in transforming the increasing complex Reverse Logistics processes into a competitive advantage for our clients. PALCO utilizes a best-of-breed approach utilizing existing processes developed via exhaustive research and innovation as well as injecting tailored process models from around the industry to deliver best-in-class Reverse Logistics performance today as well as a scalable model to meet the demands of tomorrow. PALCO employs a collaborative approach assisting our customers:

Quality Statement

“We are committed to long-term growth, profitability, and employment of our personnel and will achieve this utilizing a business approach that takes into account the needs of all our stakeholders (e.g. employees, partners, suppliers, customers, community, and the environment) which encompasses an attitude of “Quality First”.

PALCO’s environmental management system minimizes impact to the environment in the definition, process, support, and use of our solutions (process, activities, and services) by reusing, recycling, and adopting processes that conserve raw materials, energy, and water. PALCO is committed to:

  • Compliance with relevant environmental legislation, regulations, and other requirements to meet customer and community needs and expectations
  • Promoting the prevention of pollution
  • Continual improvement of our environmental management system

Leadership Team

Janice E.

Chairman and Chief Executive Officer

Randolph K.



Vice President


Vice President


PALCO is classified as a tier-1 diversity owned company as well as a nationally certified Women’s Business Enterprise (WBE) by the Women’s Business Enterprise National Council (WBENC) and state of Alabama certified by The Alabama Department of Economic and Community Affairs Office of Minority Business Enterprise.


North America, Europe, the Middle East, & Africa |<br/ >256-883-3408 

Asia Pacific & Australia/Oceania |
+604 626 1325



290 Dunlop Blvd.
Huntsville, Alabama 35824

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